The vehicle display freezes completely and stops responding.
- Take a photo or video of the frozen screen, then allow some time for the display to recover on its own.
- If the screen is still unresponsive after an extended period, hold the power button for about 10–15 seconds until the unit shuts off.
- Restart the vehicle, and the issue should be resolved.
- If the issue persists, submit an Issue Report from the vehicle (see Guide to Upload Logs via Vehicle for Troubleshooting) and contact us at support@strutt.inc so we can investigate the it.