¶ Issue
During activation, Error E001 appears in the Strutt App, indicating that activation was unsuccessful.
¶ Solution
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Power off the device before opening the armrest.
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Open the armrest containing the screen module.
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Disconnect all three cables inside, then reconnect them securely.
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Use the image below to confirm that each cable is properly seated:
- Two cables have clips. Ensure that each clip hooks securely onto its connector.
- Push the third cable fully into its connector. When properly seated, the blue rubber seal should no longer be visible.
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Close the armrest, power on the device, and check whether the QR code appears.
For a video guide, see the Armrest Cable Connection Video below.
¶ Why This Happens
Error E001 indicates that one or more of the three cables inside the armrest may not be properly connected or fully seated.