In evSense driving modes such as Co-Pilot and Co-Pilot+ modes, the vehicle repeatedly stops even though the space ahead is clear.
Note: This issue mainly affects earlier software versions, as recent versions have optimised this behaviour. If your unit has not been updated to the latest version, please update it using the Guide to Update Your Device.
In Live View, colored dots appear in front of the vehicle, indicating obstacles even though nothing is present.
- Temporarily switch to Manual Mode and drive over the falsely reported obstacles. Haptic feedback from the joystick is normal in this situation.
- Once clear, switch back to Co-Pilot or Co-Pilot+ for assisted driving.
- Ask a caregiver or trusted individual to assist using the Strutt App.
- For the safety of the seated individual, enable Joystick Lock in the Strutt App (optional). This prevents the seated individual from accidentally pushing the joystick.
- Switch the vehicle to Manual Mode, then use the Strutt App to remotely drive past the reported obstacles.
- If the issue persists, submit an Issue Report from the vehicle (see Guide to Upload Logs via Vehicle for Troubleshooting) and photograph the surroundings and the ground, the proceed to contact support@strutt.inc.
Something in the environment is detected as an obstacle by the vehicle sensors. The Issue Report and photos help the support team investigate false detections and improve future software versions.